Question 1

I’m a retailer looking to sell your products online or in my store. How do I get started?

Accepted Answer

Please visit www.jrproducts.net/findarep (Camp Casual is a division of JR Products) to find the sales rep in charge of your area.  Their contact information is located on there and they will be able to assist you further.  If you would like to speak with someone at our corporate office, please email us at info@campcasual.com

Question 2

When will I receive my order?

Accepted Answer

We try to ship orders as quickly as possible! If you selected shipping directly to you door, you should expect to receive your order in 10 Business Days.

Question 3

What is the warranty on my product?

Accepted Answer

We have a lifetime on all mugs and melamine products.

Question 4

Is Camp Casual part of JR Products?

Accepted Answer

Yes, Camp Casual is owned by, and a division of JR Products.  You can use the same contact numbers and emails for either division.

Question 5

I’m still struggling to find what I am looking for and I’ve looked locally and online. Can we buy it directly from you?

Accepted Answer

Camp Casual doesn’t sell retail direct in order to protect our retailers who carry our products.  You will see a “click here to buy now” link next to our products on our website though.  This will allow you to purchase the product through our customer network (Please note, this is supplied by the dealer located closest to you, not directly from Camp Casual.  They have a separate customer service phone number and returns process to pay attention to.)

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FAQ

Frequently asked questions

I’m a retailer looking to sell your products online or in my store. How do I get started?

When will I receive my order?

What is the warranty on my product?

Is Camp Casual part of JR Products?

I’m still struggling to find what I am looking for and I’ve looked locally and online. Can we buy it directly from you?